Learn English Grammar, Speaking, Practical English Usage and business English writing
Reference Desk
Home
English Lesson of the Day
English Grammar
Practical English Usage
Grammatical Terms
English Writing
English speaking
Vocabulary
Business English
TOEFL
IELTS
Grammar worksheets
Interactive Pages
English grammar and vocabulary exercises

 

 

Sample apology letter

Posted by Manjusha Filed in Business English

Your name
Street address
City, State, Zip code
Email:
Phone:
March 10, 2012

 

Name of the recipient
Title
Name of the company
Street address
City, State, Zip code

 

Dear (name of the recipient):

Thank you for promptly notifying us of your problem. We constantly strive to provide the best service to our customers, but occasionally complaints can arise and then it is important for us to know why you feel that we have failed to meet your expectations.

We are sorry to hear that the kind of service you received from us was unsatisfactory and we regret any inconvenience that your experience may have caused you. We have already notified the proper department of your complaint and they will immediately do everything that is necessary to solve your problem at the earliest.

Your patronage is very important to us, and we hope that this unfortunate incident wouldn’t discourage you from using our services in the future.

Thank you again for bringing these matters to our attention.

Sincerely,

 

Your name
Title

Sections in this article

How to Write an Apology Letter
Business Apology Letter Sample I
Personal Apology Letter Sample I

See Also
Introduction
Address and date
Salutation
Body of the letter
Subscription or leave-taking
The Tone and Language of a Letter
Personal Letter Writing Tips
Envelope
Example of formal letter and envelope
Formal Letter Sample 2
Example of informal letter and envelope
Informal Letter Sample 2
Informal Letter Sample 3
Informal Letter Sample 4

See Also
Email writing tips
Resume writing

 

Buy my book

english grammar and usage ebook Support independent publishing: Buy this e-book on Lulu.

Custom Search

Subscribe to our feed

Subscribe to our feed and get great lessons and tips delivered to your inbox.

Enter your email address: