Apology letter sample
108, Sea Gate
Dear Ms. Peters,
This is to inform you that we have received your letter describing your dissatisfaction with our affiliate program. We understand your concerns and must admit that we are not running the program very well. Please accept our sincere apologies.
Having said that, we are not taking your complaint lightly. In fact, several key people in our organization have been notified about your problem and they have already started working on it. I hope that you will bear with us as we rectify the problems that led to your dissatisfaction.
Manager, Customer Care
Sections in this article
Address and date
Body of the letter
Subscription or leave-taking
The Tone and Language of a Letter
Personal Letter Writing Tips
Example of formal letter and envelope
Formal Letter Sample 2
Example of informal letter and envelope
Informal Letter Sample 2
Informal Letter Sample 3
Informal Letter Sample 4
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